Please note that personal information includes any information that identifies you, including but not limited to your contact details, resume, information obtained through reference and background checks, interview notes about you, educational records, reference letters, and skill-testing results.
We may collect information from you in person, over the telephone, or by corresponding with you via email by one of our consultants or staff. While you can visit the www.fulcrumsearchscience.com website without registering or submitting a resume directly to our consultants, if you request to be contacted under our Feedback Form, you will be asked to provide your name, an email address and a phone number so that one of our staff can contact you directly.
Why Do We Collect Personal Information?
As a job seeker using Fulcrum Search Science Inc.’s services, you are asked to provide certain pieces of information in order for us to provide you with the best possible service. In addition to your contact details, your résumé, and a description of the type of work you are looking for, your file may include the following:
- Our interview notes.
- Information obtained through reference checks.
- Educational records.
- Reference letters.
- Skill testing results.
- Peer and supervisor contact information.
- Preferences regarding employment.
- Languages spoken & written.
- Work performance evaluations.
- Industry experience.
- A summary of each relevant interaction between you and your Consultant/Recruiter.
- Information obtained through credit/criminal background checks.
For contract arrangements, we also require the following:
- Information required to provide payroll services, including banking details, tax deductions and vacation allowances.
- Information about you and your beneficiaries, as required, to enroll in our benefits packages.
We use your information to:
- Understand your qualifications, needs and preferences.
- Find the best job opportunities for you that will give you the job satisfaction you are looking for.
- Fulfill our clients’ requests for information about candidates.
- Provide you with appropriate training or career transition services.
- Periodically send you quarterly newsletters or event information concerning our firm that we feel may be of interest to you via email, which you can opt out of.
- Assess and develop our business and operations to better service job seekers and our clients.
- Provide payroll and other HR functions to you, for contract arrangements.
Fulcrum Search Science Inc. never collects more personal information than is needed to fulfill these purposes, unless requested by the client and consented to by the job seeker.
When Do We Disclose Personal Information And To Whom?
Your personal information is never traded, sold or leased by us to any external companies. Your information is only disclosed for Fulcrum Search Science Inc.’s legitimate business purposes or as required to meet legal and regulatory requirements, for example to comply with a court order.
In the normal course of business, we disclose your personal information to our clients when we feel there is a potential for a job placement. As a job seeker, you are relying on us to share such information. We only provide your information to employers if there is a job opening that is well-suited for you or if you have signed the candidate marketing agreement, which allows our consultants for a duration of 30 days to market you to prospective employers. We only provide information required and requested by our clients to allow them to make an informed decision regarding a candidate.
We may share information with our affiliates, partners, contractors or other companies (collectively “representatives”) that we use to provide full search services. However, we only disclose limited information as required for the function that will be performed by the representative on our behalf. We also ensure that every contract we enter into with a representative clearly outlines the representative’s obligation to protect your personal information and live up to the principles of privacy, as outlined in www.privcom.gc.ca.
Have You Consented?
Having read this policy and by using our services and providing us with your personal information, we imply your consent to the collection, use and disclosure of your personal information as specified herein.
Wherever possible and when necessary, we obtain your express consent for particular uses and disclosures. For example, we obtain your express, written consent before releasing your information to a third party who provides background checks on potential employees.
We imply your consent if we feel we are using your personal information for purposes that are obvious to you. For example, if you list the names and phone numbers of your previous employers on your résumé for reference checking purposes, we will not seek your express consent before checking these references.
How Long Is Your Information Retained?
Fulcrum Search Science Inc. will retain your personal information as long as you are referable for employment, or longer if required by law. We will destroy any personal information no longer required for said purposes.
A written request must be made to us to delete any and all personal information, at which time the Privacy Coordinator will delete the requested personal information and send a confirmation to you once it is done.
How Do We Keep Your Personal Information Secure?
We have staff procedures and policies in place to ensure that your personal information, in both paper and electronic format, is secure.
The Fulcrum Search Science Inc. website has security measures in place to protect the loss, misuse and alteration of the information under our control. We also use technology known as cookies to enable our Career Link and Job Searching applications.
Our site contains links to other sites. Fulcrum Search Science Inc. is not responsible for the privacy practices or the content of such Web sites.
How Can You Access Your Personal Information And Check Its Accuracy?
Fulcrum Search Science Inc. relies on the information provided by you, as well as third parties such as those providing references, educational institutions or those conducting background checks. You may at any time make a written request for access to your personal information. Upon payment of a $15.00 administrative fee, we will provide you with a copy of the personal information you have requested.
Fulcrum Search Science Inc. strives to maintain accurate records of your personal information, however, this cannot be achieved without your help. In this ongoing effort, we ask you to provide us with your most up to date information.
Contact Us With Any Questions, Concerns Or Complaints
Bruce McAlpine, President
Fulcrum Search Science Inc.